/* ========== 联系与工单 ========== */
.page-contact {
  --rail-w: 330px;
  --flow-gap: clamp(32px, 4.2vw, 60px);
  padding-top: var(--header-h);
  background: var(--ink);
  color: var(--cream);
}

/* ---------- 首屏 ---------- */
.page-contact .contact-hero {
  position: relative;
  overflow: hidden;
  padding: clamp(34px, 5vw, 72px) 0 clamp(34px, 5vw, 62px);
  background:
    radial-gradient(120% 92% at 88% 0%, rgba(139, 92, 246, 0.28), transparent 58%),
    radial-gradient(90% 70% at 4% 100%, rgba(34, 211, 238, 0.14), transparent 62%),
    var(--ink);
  border-bottom: 2px solid var(--line-strong);
}

.page-contact .contact-hero::after {
  content: "";
  position: absolute;
  inset: 0;
  z-index: 0;
  pointer-events: none;
  opacity: 0.55;
  background-image: repeating-linear-gradient(0deg, rgba(244, 241, 234, 0.05) 0 1px, transparent 1px 5px);
}

.page-contact .contact-hero .wrap {
  position: relative;
  z-index: 1;
}

.page-contact .breadcrumbs ol {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  margin: 0;
  padding: 0;
  list-style: none;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.06em;
  color: var(--silver);
}

.page-contact .breadcrumbs {
  margin-bottom: clamp(16px, 2.4vw, 30px);
}

.page-contact .breadcrumbs__item {
  display: inline-flex;
  align-items: center;
  gap: 8px;
}

.page-contact .breadcrumbs__item + .breadcrumbs__item::before {
  content: "/";
  color: var(--violet-lit);
}

.page-contact .breadcrumbs a {
  color: var(--cyan);
  text-decoration: none;
}

.page-contact .breadcrumbs a:hover,
.page-contact .breadcrumbs a:focus-visible {
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-contact .hero-grid {
  display: grid;
  gap: clamp(26px, 3.4vw, 44px);
}

.page-contact .hero-copy .eyebrow {
  margin: 0 0 12px;
}

.page-contact h1.display-title {
  margin: 0 0 18px;
  font-size: clamp(28px, 5vw, 52px);
  line-height: 1.1;
  letter-spacing: -0.02em;
  color: var(--cream);
}

.page-contact .hl {
  color: var(--yellow);
  box-shadow: inset 0 -0.26em 0 rgba(255, 212, 0, 0.16);
}

.page-contact .hero-lead {
  max-width: 42rem;
  margin: 0;
  font-size: clamp(15px, 1.4vw, 17px);
  line-height: 1.8;
  color: var(--silver);
}

/* 在线时段面板 */
.page-contact .hours-board {
  padding: clamp(18px, 2vw, 26px);
  border: 2px solid var(--line-strong);
  border-left: 6px solid var(--yellow);
  background: var(--stone);
  box-shadow: var(--shadow-hard);
}

.page-contact .hours-board .eyebrow {
  margin: 0 0 16px;
}

.page-contact .hours-list {
  display: grid;
  gap: 12px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-contact .hours-list li {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 4px 10px;
  font-size: 14px;
  line-height: 1.5;
  color: var(--silver);
}

.page-contact .hours-list li .status-dot {
  flex: 0 0 auto;
}

.page-contact .hours-list strong {
  font-weight: 600;
  color: var(--cream);
}

.page-contact .hours-list__time {
  margin-left: auto;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.04em;
  color: var(--cyan);
  white-space: nowrap;
}

.page-contact .hours-board__foot {
  margin: 16px 0 0;
  padding-top: 14px;
  border-top: 1px dashed var(--line);
  font-size: 13px;
  line-height: 1.72;
  color: var(--silver);
}

/* ---------- 主体双栏 ---------- */
.page-contact .contact-body__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--flow-gap);
  padding: clamp(34px, 5vw, 74px) 0 clamp(44px, 6vw, 96px);
}

.page-contact .contact-rail,
.page-contact .contact-flow {
  min-width: 0;
}

.page-contact .contact-rail {
  display: grid;
  gap: clamp(18px, 2vw, 26px);
  align-content: start;
  align-self: start;
}

/* 左栏图片 */
.page-contact .rail-media {
  margin: 0;
}

.page-contact .rail-media .media__frame {
  border: 2px solid var(--line-strong);
  box-shadow: var(--shadow-cyan);
}

.page-contact .rail-media img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

/* 左栏信息卡 */
.page-contact .rail-card {
  padding: clamp(18px, 2.2vw, 26px);
  background: var(--stone-lit);
}

.page-contact .rail-card > .eyebrow {
  margin: 0 0 4px;
}

.page-contact .contact-list {
  display: grid;
  gap: 18px;
  margin: 16px 0 0;
  padding: 0;
  list-style: none;
}

.page-contact .contact-list li {
  display: grid;
  gap: 6px;
  min-width: 0;
}

.page-contact .contact-list__label {
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.1em;
  color: var(--violet-lit);
}

.page-contact .contact-list__value {
  font-family: var(--font-mono);
  font-size: 14px;
  line-height: 1.65;
  color: var(--cream);
  word-break: break-word;
}

.page-contact .contact-list__note {
  font-size: 13px;
  line-height: 1.68;
  color: var(--silver);
}

.page-contact .rail-meta {
  margin: 20px 0 0;
  padding-top: 14px;
  border-top: 1px dashed var(--line);
  font-size: 12.5px;
  line-height: 1.8;
  color: var(--silver);
}

.page-contact a {
  color: var(--cyan);
  text-decoration: none;
}

.page-contact a:hover,
.page-contact a:focus-visible {
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* ---------- 右栏内容块 ---------- */
.page-contact .contact-flow {
  display: grid;
  gap: var(--flow-gap);
}

.page-contact .flow-block > .eyebrow {
  margin: 0 0 10px;
}

.page-contact .flow-title {
  margin: 0 0 14px;
  font-size: clamp(20px, 2.4vw, 28px);
  line-height: 1.32;
  letter-spacing: -0.01em;
  color: var(--cream);
}

.page-contact .flow-title::before {
  content: "";
  display: inline-block;
  width: 12px;
  height: 12px;
  margin-right: 10px;
  background: var(--violet);
  clip-path: polygon(0 0, 100% 0, 100% 68%, 68% 100%, 0 100%);
  vertical-align: -1px;
}

.page-contact .contact-flow > .flow-block:nth-child(1) .flow-title::before { background: var(--violet); }
.page-contact .contact-flow > .flow-block:nth-child(2) .flow-title::before { background: var(--cyan); }
.page-contact .contact-flow > .flow-block:nth-child(3) .flow-title::before { background: var(--yellow); }
.page-contact .contact-flow > .flow-block:nth-child(4) .flow-title::before { background: var(--moss); }

.page-contact .flow-lead {
  max-width: 46rem;
  margin: 0 0 24px;
  font-size: 15px;
  line-height: 1.82;
  color: var(--silver);
}

/* 通道列表 */
.page-contact .channel-list {
  display: grid;
  gap: 14px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-contact .channel-item {
  padding: 20px 22px;
  background: linear-gradient(120deg, rgba(27, 27, 34, 0.96), rgba(14, 13, 24, 0.96));
  border: 2px solid var(--line);
  border-left: 4px solid var(--violet);
  transition: transform 180ms ease, border-color 180ms ease, box-shadow 180ms ease;
}

.page-contact .channel-item:nth-child(1) { border-left-color: var(--violet); }
.page-contact .channel-item:nth-child(2) { border-left-color: var(--cyan); }
.page-contact .channel-item:nth-child(3) { border-left-color: var(--yellow); }
.page-contact .channel-item:nth-child(4) { border-left-color: var(--moss); }

.page-contact .channel-item:hover,
.page-contact .channel-item:focus-within {
  transform: translate(-2px, -2px);
  border-color: var(--line-strong);
  box-shadow: var(--shadow-hard);
}

.page-contact .channel-item__tag {
  display: inline-block;
  margin: 0 0 10px;
  padding: 3px 9px;
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.14em;
  color: var(--ink);
  background: var(--violet-lit);
}

.page-contact .channel-item:nth-child(2) .channel-item__tag { background: var(--cyan); }
.page-contact .channel-item:nth-child(3) .channel-item__tag { background: var(--yellow); }
.page-contact .channel-item:nth-child(4) .channel-item__tag { background: var(--moss); }

.page-contact .channel-item h3 {
  margin: 0 0 8px;
  font-size: 17px;
  font-weight: 600;
  line-height: 1.5;
  color: var(--cream);
}

.page-contact .channel-item p {
  margin: 0;
  font-size: 14px;
  line-height: 1.78;
  color: var(--silver);
}

.page-contact .channel-item .channel-item__route {
  margin-top: 12px;
  padding-top: 10px;
  border-top: 1px dashed var(--line);
  font-family: var(--font-mono);
  font-size: 12.5px;
  letter-spacing: 0.02em;
  line-height: 1.7;
  color: var(--cyan);
}

/* 步骤条 */
.page-contact .route-steps {
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-contact .route-steps .steps__item {
  position: relative;
  margin-left: 13px;
  padding: 0 0 26px 42px;
  border-left: 2px solid var(--line);
}

.page-contact .route-steps .steps__item:last-child {
  padding-bottom: 0;
  border-left-color: transparent;
}

.page-contact .route-steps .steps__num {
  position: absolute;
  left: -14px;
  top: 0;
  display: grid;
  place-items: center;
  width: 26px;
  height: 26px;
  font-family: var(--font-mono);
  font-size: 11px;
  color: var(--ink);
  background: var(--cyan);
  border: 2px solid var(--ink);
  box-shadow: 0 0 0 2px var(--line-strong);
}

.page-contact .route-steps .steps__item:nth-child(1) .steps__num { background: var(--yellow); }
.page-contact .route-steps .steps__item:nth-child(2) .steps__num { background: var(--violet-lit); }
.page-contact .route-steps .steps__item:nth-child(3) .steps__num { background: var(--cyan); }
.page-contact .route-steps .steps__item:nth-child(4) .steps__num { background: var(--moss); }

.page-contact .route-steps h3 {
  margin: 0 0 6px;
  font-size: 16px;
  font-weight: 600;
  line-height: 1.5;
  color: var(--cream);
}

.page-contact .route-steps p {
  margin: 0;
  font-size: 14px;
  line-height: 1.78;
  color: var(--silver);
}

/* 流程图 */
.page-contact .flow-media {
  margin: clamp(24px, 3vw, 36px) 0 0;
}

.page-contact .flow-media .media__frame {
  border: 2px solid var(--line-strong);
  box-shadow: var(--shadow-hard);
}

.page-contact .flow-media img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-contact .flow-media .media__caption {
  margin-top: 10px;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.04em;
  line-height: 1.7;
  color: var(--silver);
}

/* 处理节奏 */
.page-contact .pace-list {
  display: grid;
  gap: 2px;
  margin: 0;
  padding: 0;
  list-style: none;
  border: 2px solid var(--line-strong);
  background: var(--line);
}

.page-contact .pace-list__row {
  display: flex;
  flex-wrap: wrap;
  align-items: flex-start;
  gap: 10px 14px;
  padding: 18px 20px;
  background: var(--ink-soft);
}

.page-contact .pace-list__row .status-dot {
  flex: 0 0 auto;
  margin-top: 6px;
}

.page-contact .pace-list__body {
  flex: 1 1 220px;
  min-width: 0;
}

.page-contact .pace-list__title {
  margin: 0 0 4px;
  font-size: 15px;
  font-weight: 600;
  line-height: 1.5;
  color: var(--cream);
}

.page-contact .pace-list__desc {
  margin: 0;
  font-size: 13.5px;
  line-height: 1.75;
  color: var(--silver);
}

.page-contact .pace-list__time {
  margin-left: auto;
  padding-top: 2px;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.04em;
  color: var(--yellow);
  white-space: nowrap;
}

.page-contact .pace-note {
  margin: 20px 0 0;
  padding-top: 16px;
  border-top: 1px dashed var(--line);
}

/* 合作对接 */
.page-contact .coop-card {
  padding: clamp(22px, 2.6vw, 32px);
  background: linear-gradient(135deg, rgba(139, 92, 246, 0.18), rgba(14, 13, 24, 0.92));
  border: 2px solid var(--line-strong);
}

.page-contact .coop-list {
  display: grid;
  gap: 14px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-contact .coop-list li {
  position: relative;
  padding-left: 20px;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--silver);
}

.page-contact .coop-list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.72em;
  width: 8px;
  height: 8px;
  background: var(--cyan);
  clip-path: polygon(0 0, 100% 0, 100% 68%, 68% 100%, 0 100%);
}

.page-contact .coop-list strong {
  font-family: var(--font-mono);
  font-size: 14px;
  color: var(--yellow);
  font-weight: 600;
}

.page-contact .coop-foot {
  margin: 20px 0 0;
  padding-top: 16px;
  border-top: 1px dashed var(--line);
  font-size: 13.5px;
  line-height: 1.78;
  color: var(--silver);
}

/* 提醒卡 */
.page-contact .tip-card {
  margin-top: clamp(18px, 2vw, 26px);
  padding: 18px 20px;
  background: rgba(255, 212, 0, 0.08);
  border: 2px dashed rgba(255, 212, 0, 0.5);
}

.page-contact .tip-card__label {
  margin: 0 0 6px;
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.16em;
  color: var(--yellow);
}

.page-contact .tip-card__text {
  margin: 0;
  font-size: 14px;
  line-height: 1.78;
  color: var(--cream);
}

/* 键盘焦点 */
.page-contact a:focus-visible,
.page-contact .channel-item:focus-within {
  outline: 2px solid var(--yellow);
  outline-offset: 3px;
}

/* ---------- 响应式 ---------- */
@media (max-width: 379px) {
  .page-contact .hours-list__time {
    margin-left: 0;
    width: 100%;
  }

  .page-contact .pace-list__time {
    margin-left: 0;
  }
}

@media (min-width: 1024px) {
  .page-contact .hero-grid {
    grid-template-columns: minmax(0, 1fr) minmax(320px, 400px);
    align-items: end;
  }

  .page-contact .contact-body__grid {
    grid-template-columns: var(--rail-w) minmax(0, 1fr);
    gap: clamp(32px, 3.4vw, 56px);
  }

  .page-contact .contact-rail {
    position: sticky;
    top: calc(var(--header-h) + 24px);
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .channel-item {
    transition: none;
  }

  .page-contact .channel-item:hover,
  .page-contact .channel-item:focus-within {
    transform: none;
  }
}